Terms & Conditions


"Administrator" means Corporate Rewards Ltd, the programme administrator on behalf of NFON

“Data Protection Legislation” means (i) unless and until the GDPR is no longer directly applicable in the UK, the GDPR and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK and then (ii) any successor legislation to the GDPR or the Data Protection Act 1998.

“GDPR” means the General Data Protection Regulation ((EU) 2016/679);

"Participant" or “You” means Distributors and Resellers

"Programme" means NJOY rewards programme and all its component parts.

Promoter means NFON, One York road, Uxbridge, Middlesex, UB8 1RN

"Website" means www.nfonrewards.com

General Terms

These Terms and Conditions of Use apply to NFON, NJOY rewards programme

This Programme runs from TBC until TBC (inclusive).

By taking part in the programme, accessing the participant account, transacting points, or using any other aspect of the Programme or Website, the Participant will be deemed to have read, understood and accepted these Website terms.  The Promoter shall be entitled to amend these terms and conditions and/or to amend, suspend, withdraw or cancel the Programme including for the avoidance of doubt any associated rewards at any time and without prior notice. These terms and conditions together with any other instructions listed elsewhere on the Website form the full terms and conditions. It is the Participant’s responsibility to familiarise itself with these terms and conditions on a regular basis for possible changes.

The Promoter reserves the right, in its sole discretion, to disqualify any Participant that acts in any fraudulent manner, attempts to bypass the security of the website or affects the administration, security, fairness, integrity, or proper conduct of the programme, who tampers with the entry process or reward redemption, or may benefit from such tampering.

The Promoter assumes no responsibility in relation to the Website for any error, omission, interruption, deletion, defect, delay in operation or transmission.

Participants must not register nor use the Website on behalf of another individual. Only one e-mail address per Participant will be allowed for registration.

In the event of any disputes relating to the Programme or points awarded, the Promoter’s decision shall be final and binding and no correspondence will be entered into.  All disputes relating to Rewards products and fulfilment will be at the discretion of the Administrator.

To the extent permissible by law, the Promoter, Administrator and/or their employees, contractors, suppliers and agents associated with the programme, shall not be liable for and shall be held blameless for any loss, damage, injury or any claim whatsoever which is suffered (including but not limited to direct or consequential loss) as a result of or arising from a person participating in the Programme and associated publicity.

The Promoter and/or The Administrator cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party.  Participants in this Programme agree that the Promoter and the Administrator will have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of a prize, or from participation in this Programme. Nothing in this clause shall limit the Promoter’s or The Administrator’s liability in respect of death or personal injury arising out of its own negligence.

Where Participants are given notice of Programme termination, all points must be redeemed 30 days following notification of the end of the Programme. 

Data Protection And Privacy

The Promoter shall act as Data Controller as defined in Data Protection Legislation.  The Promoter agrees to comply with their obligations under all applicable legislation. In particular, the Promoter shall share Personal Data with the Administrator for the purposes of administration of the Programme, fulfilment of Rewards orders placed by the Participant, communications regarding the Programme and other Promoter related marketing as outlined in the Privacy Policy:  


This Programme is open to Participants who are a resident in UK and are 18 years of age or older at the time of entry.  Employees must obtain the prior permission of their employer to participate in this scheme.  This Programme cannot be combined with any other Programmes, offers or rebates. 

Participants of a sales incentive shall only earn Rewards Points on eligible sales of qualifying products or services.

Employees of the Promoter, their employees, contractors, suppliers and agents associated with the programme are not eligible to participate in sales related Programmes.  

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The Promoter is not responsible for lost, corrupted or delayed entries. Participation constitutes full and unconditional acceptance of these Terms and Conditions. Any failure to follow Programme terms and conditions, any abuse of the Programme, any conduct detrimental to the interests of either the Promoter or the Administrator, or any misrepresentation of any information furnished to the Promoter may result in the termination of his or her participation, the cancellation of accrued points, rewards or benefits, or both.

Earning Reward Points

Reward points will be awarded to each Participant based on a monthly basis

Participants may opt to either:

(i)              save points awarded for redemption at a later date; or

(ii)             redeem some or all of the points awarded for prizes through the Website

Points must be redeemed via the Website.  Prizes, once chosen, can only be changed if the redeemer contacts us within 24 hours of the redemption.  There is no cash alternative. 

Participant points will expire after 12 months of allocation to the Participant’s account unless redemptions are made within that 12-month period.

Any fraudulent activity of accounts, points balances, voucher codes and reward redemptions may result in the termination of Participants account and the cancellation of accrued points or rewards orders placed  or both.  The Promoter and Administrator shall seek to recover from the Participant any losses incurred as a result of fraudulent activity.

NFON One - Trip qualification

The promotion will run from 1st January 2019 – 31st December 2019

You must be eligible to participate on the programme and register https://nfonrewards.com, insert the required information (Full Name, valid email, company name) and accept these Official Rules and our data privacy to create your account. The information provided at submission will be used to contact Participant, if Participant is a potential winner.

A sales leaderboard will be up-dated every month. The top 6 places on the leaderboard will qualify for a place on the trip.

The trip will take place in 2020. You will have the option to chose a location, from 12 destination. We will create a tailor-made package for you up to the value of £4000.00

Winners will be announced via the programme communications.

Ordering Rewards

Points may only be redeemed via the Programme Website Administrator.  Prizes, once chosen, can only be changed if the redeemer contacts us within 24 hours of the redemption.  

Points cannot be redeemed for cash or any other kind of payment by the Promoter to the Participant.

Participants may not combine points with other forms of payment, pool, transfer or combine points with any other participant or Programme in order to redeem rewards.

Experience day rewards will be fulfilled by the participant’s direct arrangement with the experience supplier.


In the case of a Reward item not being available, The Administrator will contact the Participant within 7 days of placing the order and offer a replacement item of similar value.  If the Participant does not wish to accept the replacement item, the points value will be re-credited. 

The Administrator reserves the right to remove or include any reward from the range at its discretion and Participants may not rely upon the continued availability of a reward category or reward item.  The Administrator will honour any Rewards that have already been ordered by a Participant prior to any price alterations.


The delivery of reward items will be made within 28 days of placement of order unless otherwise stated on the website or by email communication.

The delivery of all reward items will be made to the address as supplied by the Participant at the time of order.  The delivery address for reward items should be to an address where the item can be signed for.  If there is nobody available to sign for receipt of the goods then the delivery company will usually leave a card with contact details for the Participant to arrange delivery again.  Where a rearranged delivery is made and there is nobody present to sign for the item the supplier may at their discretion charge for re-delivery costs and this will be passed on to the Participant.

Delivery of damaged items must be refused and items found to be damaged on delivery or after opening packaging must be advised within 48 hours to the Supplier customer service team to enable timely follow up with the third party supplier or courrier and arrange for a replacement to be shipped.  Couriers will generally not accept liability for damages or lost items beyond this time frame.  

Where a signed-for delivery is made to the Participant but delivery is not possible for whatever reason, The Administrator will arrange for re-delivery at the earliest possible opportunity but there may be charges incurred by the participant from the courier or similar service provider for re-attempting delivery for which the Participant shall be liable.

Returns and faults

Returns of reward items will be arranged for the Participant if there is a fault with the reward item or it is damaged provided the issue is reported to The Administrator within 48 hours of receipt.  Couriers will not generally accept liability for damages or lost items beyond this time frame.   

If the Participant wishes to discuss or organise a return, exchange or refund of any item, please contact us within 48 hours of receipt. 

The Participant acknowledges that some reward items are not returnable and non-refundable (i.e. customised items,  made to order, perishable goods such as flowers/food or personal items such as jewellery or cosmetics).

Where faults develop after 14 days from receipt, these will be subject to manufacturer warranties.

Vouchers and Gift Cards

From time to time the retailers who provide vouchers or gift cards may experience temporary delays or stock shortages.  In the event that delays will impact on the Administrator’s ability to deliver the order as scheduled, the Administrator will advise the Participant and discuss appropriate actions.

In the event of a gift card or voucher being lost or stolen in transit, The Administrator will investigate whether the card or voucher has been used. 

  1. If the card has been dispatched via 1st or 2nd Class Royal Mail Service and has not been redeemed, The Administrator will issue a replacement card
  2. If the card has been dispatched via 1st or 2nd Class Royal Mail Service and has been redeemed the participant will be charged for a replacement card
  3. If the card has been dispatched by Special Delivery or other courier service and the delivery has been signed for at the correct address, the participant will be charged for a replacement card; if the card has been incorrectly delivered The Administrator will investigate and replace as appropriate.

Where a Participant reports a voucher or gift card as lost or stolen, the Participant acknowledges that a fee is deducted from the balance of the card for the issuance of a replacement. The Administrator is not liable for any refusal of a retailer to deactivate or provide credit or replacement of a lost or stolen gift card or voucher.  Once a gift card or voucher is delivered, the Participant assumes all risk and liabilities for the gift cards and voucher and no refunds will be made.


Some prizes and rewards may be considered a taxable benefit to the recipients and may give rise to tax or National Insurance or other local tax implications.

The Promoter has set up a Taxed Award Scheme and, at its own discretion, will pay the tax liability and National Insurance contributions arising on rewards on behalf of employees. 

The Promoter retains the right to withdraw this Taxed Award Scheme in the future and if this situation arises then employees will be given notice of this change.  There is not an employee contractual right in this respect.

This Programme is administrated by Corporate Rewards Ltd on behalf of NFON

Promoter: NFON, One York road, Uxbridge, Middlesex, UB8 1RN